Privacy Policy

1. Who we are

This website is operated by Fortwing Protection Masters (“Fortwing”, “we”, “us”). We are responsible for personal information submitted to us through this website.

2. Information we collect

When you submit an enquiry using our contact form, we collect:

• your full name and, if provided, your organization;
• your email address and, if provided, your telephone number;
• the service you are enquiring about and your preferred contact method;
• the description of your requirements that you choose to share.

Please share only a brief outline of your requirements. Do not submit sensitive evidence, confidential documents or personal information about other people through the general enquiry form.

3. How we use your information

We use the information you provide to:

• respond to your enquiry using your preferred contact method;
• understand your requirements and discuss an appropriate service;
• keep a record of our correspondence with you.

We do not sell your personal information or use it for unrelated marketing.

4. Legal basis

We process enquiry information on the basis of your consent, given when you submit the form, and to take steps at your request before entering into an agreement with you. You may withdraw your consent at any time by contacting us.

5. Sharing your information

Your information is accessed only by Fortwing personnel who need it to respond to your enquiry. We may use trusted service providers, such as website hosting and email providers, who process information on our behalf. We will disclose information to authorities only where we are required to by law.

6. How long we keep information

We keep enquiry information only for as long as necessary to respond to you and to meet legal and business record-keeping obligations. Retention period: [RETENTION PERIOD — TO BE CONFIRMED].

7. Security

We take appropriate technical and organizational measures to protect personal information against unauthorized access, loss or misuse. No method of transmission over the internet is completely secure, which is why we ask you not to send sensitive material through the general enquiry form.

8. Your rights

Under the Data Protection Act, 2019 of Kenya, you have rights in relation to your personal information, including the right to be informed of its use, to access it, to request its correction or deletion, and to object to its processing. To exercise these rights, please contact us using the details below.

9. Cookies and analytics

This website does not use advertising or analytics tracking. Only technical storage that is strictly necessary for the website to function may be used. If this changes, this policy will be updated beforehand.

10. Contact us

For questions about this policy or your personal information, contact us at info@fortwingprotectionmasters.com or through our contact page.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows the latest version.